Returns & Exchanges

At Vernal, we want you to be completely satisfied with your home sanctuary, which is why we offer a 30-day return policy on all qualifying items. If your purchase doesn't perfectly fit your space, we are here to help you find a better alternative or provide a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring all tags and accessories are included to prevent damage during transit.

• 3.
  Affix Shipping Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.